In response to the ever increasing Spam problems many Internet Service Providers (ISPs) now use filtering systems to prevent 'Spam' reaching their users email accounts. Unfortunately these filtering systems are not perfect and sometimes filter out genuine emails as well as Spam, including emails such as newsletters that you may have paid for!
To try and ensure that your newsletters reach you correctly and are not filtered by your ISP there are a couple of things you can do:
Hotmail:- Add the domain friendsofthecasa.org to your safe list. This can be accessed through the "Options" link next to the main menu
AOL:- Add the domain friendsofthecasa.org to your address book
Yahoo! Mail:- If one of your newsletters is sent to your 'bulk' folder, open the email and click on the 'this is not spam' link next to the 'From' field.
Other ISPs:- If you find your newsletters are being filtered, try adding the domain friendsofthecasa.org or the newsletter's 'From' or 'Reply-to' addresses to your address book or contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.
If subsequent newsletters continue to be filtered, call or e-mail your ISP's tech support and specifically ask how you can be sure to receive all e-mail from us.