this is your first visit, go to the bookshop and obtain a first-time ticket;
this indicates in which of several queues you should wait to go before
the Entity. Returning visitors request a second-time ticket and queue
in a separate line. Note: If your photo was previously shown to the Entity,
that counts as a visit and you are considered a returning visitor.
the beginning of each session, a staff member will ask for a show of
hands of those who are having surgery (Portuguese: cirugia). These people
were told by the Entity on a previous visit to return for surgery at
this time. They form a line to go to the surgery room. Note: Ask an
English-speaking guide to alert you when this announcement is made.
line consists of people who were told by the Entity to return at this
time for another consultation; these people do not require tickets.
Ask someone to direct you to the proper queue.
ticket is needed to sit in the current rooms (see 23). People wishing
to sit there are asked to arrive before the public program begins, and
to take their places quietly, so as not to disturb others.
an 8-day review after visible surgery, get a ticket and ask a casa guide
when to go in.